Viewing Article

No StarNo StarNo StarNo StarNo Star | Nov 1 2010, 4:36 PM | Print
How to set up Email Authentication

E-mail Authentication Setup

Many POP3 E-mail Services require secure authentication to be setup.

What do I need to do?

If you access your mail through a POP3 e-mail client program (e.g. MS Outlook, MS Outlook Express,Eudora...), you will need to update the settings in your e-mail client to ensure proper functionality.

NOTE: Customers who access their webmail ONLY through a Web browser (such as MS Internet Explorer) are not affected.

How do I adjust my settings for secure authentication?

The updates you need to make depend on the type of e-mail client program you are using. Find the type of client/desktop e-mail software you are using from the list below and follow the program specific instructions.

  • Microsoft Outlook 2003
  • Microsoft Outlook 2000
  • Microsoft Outlook Express
  • Microsoft Outlook XP
  • Eudora 6.x
  • Entourage

For Microsoft Outlook 2003:

  1. Start your Microsoft Outlook 2003 e-mail client
  2. Click "Tools" from the menu bar at the top of the screen. Select "E-mail Accounts" from the drop down menu.
  3. From the E-mail section, select the option button next to "View or change existing e-mail accounts." Click the "Next" button.
  4. Highlight your E-mail account and then click the "Change" button.
  5. Under the "Logon Information" section, type your full e-mail address (example: user@yoursite.com) in the text field next to User Name. Click "More Settings..." to proceed to the next step.
  6. Click the "Outgoing Server" tab then click on the checkbox next to the description "My outgoing server (SMTP) requires authentication." By default, the option button next to "Use same settings as my incoming mail server" should be selected. If it is not selected, please select it by clicking on the option button. Once completed please click the "OK" button.
  7. Click the "Next" button then click "Finish."

For Microsoft Outlook 2000:

  1. Start your Microsoft Outlook 2000 e-mail client
  2. Click "Tools" from the menu bar at the top of the screen. Select "Services" from the drop down menu.
  3. Highlight your e-mail account, then click the "Properties" button.
  4. Click on the "Servers" tab and click on the checkbox next to the description "My server requires authentication." Click on the "Settings..." button to proceed to next step.
  5. By default, the option button next to the description "Use same settings as my incoming mail server" should be selected. If it is not selected, please select it by clicking on the option button. Once completed please click the "OK" button.
  6. Click the "OK" buttons to close the settings windows.

For Microsoft Outlook Express:

  1. Start your Microsoft Outlook Express 6.x e-mail client
  2. Click "Tools" from the menu bar at the top of the screen. Select "Accounts" from the drop down menu.
  3. Click on the "Mail" tab then highlight your e-mail account. Click the "Properties" button.
  4. Click on the "Servers" tab and click on the checkbox next to the description "My server requires authentication." Click on the "Settings..." button to proceed to next step.
  5. By default, the option button next to the description "Use same settings as my incoming mail server" should be selected. If it is not selected, please select it by clicking on the option button. Once completed please click the "OK" button.
  6. Click the "OK" buttons, and then click "Close."

For Microsoft Outlook XP:

  1. Start your Microsoft Outlook XP e-mail client
  2. Click "Tools" from the menu bar at the top of the screen. Select "e-mail Accounts" from the drop down menu.
  3. From the e-mail section, select the option button next to "View or change existing e-mail account." Click the "Next" button.
  4. Highlight your e-mail account and then click the "Change" button.
  5. Under the "Logon Information" section, type your full e-mail address (example: user@yoursite.com) in the text field next to "User Name." Click "More Settings..." to proceed to the next step.
  6. Click the "Outgoing Server" tab then click on the checkbox next to the description "My outgoing server (SMTP) requires authentication." By default, the option button next to "Use same settings as my incoming mail server" should be selected. If it is not selected, please select it by clicking on the option button. Once completed please click the "OK" button.
  7. Click the "Next" button then click "Finish."

For Eudora 6.x:

  1. Start your Eudora 6.x e-mail client
  2. Click "Tools" from the menu bar at the top of the screen. Select "Options..." from the drop down menu.
  3. Click on the "Sending Mail" category then click on the checkbox next to the description "Allow authentication." Click the "OK" button.

For Entourage:

  1. Open your Entourage e-mail client.
  2. Select "Accounts" from the "Tools" menu.
  3. Select your e-mail account from the list and click the "Edit" button.
  4. Click the button labeled "Click here for advanced sending options" under "Sending Mail" at the bottom.
  5. Place a check in the box labeled "SMTP server requires authentication."
  6. Select "Log on using" and type your full e-mail address (example: user@yoursite.com) into the "Account ID:" field and your e-mail password into the "Password:" field. Close the "advanced sending options" dialog box.
  7. Click "OK."
No comments have been made for this article yet.